FAQs
Got a question? We're here to help. If you can't find what you need below, just get in touch.
What makes a sand-free towel sand-free?
It's all in the weave. Our towels are made from finely woven fibres packed so tightly that sand simply can't work its way in, even when the towel is wet. Give it a shake and the sand falls straight off. The beach stays at the beach.
What sizes do you offer?
Our standard towels are a generous 160 x 80 cm, the size of a full beach towel but far lighter and more compact. Our XXL towels are 160 x 160 cm, roughly double the space, made for sharing or spreading right out. The GUM and the DESERT come in both sizes.
What comes with my towel?
Every standard towel arrives with its own matching waterproof zipped pouch, handy for wet swimmers on the way home and for keeping your phone and keys sand-free at the beach. XXL towels come with a waterproof drawstring bag.
Are they really two towels in one?
They are. Every towel is double-sided with a different design on each side, so you get two looks from the one towel.
How do I wash my towel?
Cold machine wash only, then tumble dry on low or hang it out to dry. Skip the bleach and fabric softener, as softener coats the fibres and stops them doing their sand-free, quick-drying work.
Can I use it at the pool?
Absolutely. Just give it a rinse straight after so the chlorine doesn't sit in the fibres.
What are the towels made from?
80% RPET recycled microfibre and 20% polyamide. Each standard towel is made from around 20 recycled plastic bottles, and each XXL from around 40.
Tell me about the trees
We plant one native Australian tree for every towel sold. Restoring the bush, one towel at a time.
Where are the trees planted?
In the areas of Australian bushland hit hardest by the 2019-20 bushfires, including the South Coast of NSW, Kangaroo Island and Victoria.
Who does the planting?
We've partnered with One Tree Planted, a not-for-profit that works with foundations around the world to plant millions of trees each year.
How much is shipping?
Standard shipping is $10 and takes 2 to 8 business days. Express is $15 and takes 1 to 4 business days. Orders over $150 ship free.
Can I return or exchange?
Of course. If your towel isn't quite right, we offer free returns or exchanges. Just get in touch and we'll sort it out.
Where do your designs come from?
Every design is a collaboration with Australian designers and small Australian businesses, inspired by the colours of our beaches, bush, deserts and oceans.
Do you do bulk or custom orders?
We do. Corporate gifts, events, team merch and bulk orders are all welcome. Head to our Custom Orders page to find out more.